Drinking Water Testing

This privacy policy outlines the Regional Water Authority Lab Services (" RWA," "we," " our, "or" the Company") practices for information collected from users who access our website at www.rwalab.com ("Site") or otherwise share personal information with us (collectively: "Users"). 

We collect two types of data and information from Users. The first type of information is unidentified and non-identifiable information about a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are unaware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including specific software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.). The second type of information, personal information, is individually identifiable information, namely, information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

Our trusted partners and we use cookies and other technologies in our related services, including when you visit our Site or access our services. A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


Cookies do not contain any information that personally identifies you, but personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


We also Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

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