The RWA Lab continues to respond to the COVID-19 pandemic to protect the health and safety of our employees and clients, while continuing to provide expert testing of drinking water. Our technicians, chemists and biologists are continuing to provide the same vital testing services to meet our client’s needs despite the spread of COVID-19.
As we continue to provide uninterrupted testing services, we ask for your support to help keep our employees, lab environment and clients safe.
What we’ve done to protect our lab employees and clients:
- Increased deep cleaning and disinfection of our offices and lab to help safeguard RWA employees.
- Encouraged our lab staff to avoid large gatherings and attend meetings only if necessary.
- Urged our employees and their families to practice good personal hygiene in order to prevent transmission of the virus.
- Educated our employees on the proper ways in which they can distance themselves from others.
- Halted all non-essential business travel outside of Connecticut and asked employees to carefully consider any personal travel.
- Recommended lab staff wear gloves to protect themselves from any potential exposure as an added preventative measure.
- Restricted clients from entering our offices and lab to abide by social distancing recommendations from the CDC and State of Connecticut. The RWA’s lobby is closed to visitors and we will no longer accept in-person pickup or delivery of samples. We are still accepting FedEx deliveries and will ship sample test requests to our customers as soon as possible. Please contact Tom Burns, RWA Lab Client Services Representative, at tburns@rwater.com or call 203-401-6743.
RWA Lab is a nationally certified testing laboratory specializing in providing expert chemical and microbiological testing of drinking water for consumers and public and private water utilities. We employ technicians, chemists and biologists to meet our client needs and can handle all aspects of testing from collection of samples to compiling and sending reports. We succeed by providing differentiated and specialized analytic services through teamwork, quality management and a commitment to personalized customer service, operational excellence and innovation.
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